My Account

How do I update my information?

Question: 
How do I update my information?

You may request changes to your account info by logging into My Account and opening the Contact Information and Preferences section. You may change your email address, phone #, username, password, preference for receiving library notices (mailing address, email address, phone, txt msg), and email notice format (HTML or plain text). Address changes must be approved by library staff, enter the changes and submit the form or contact us at 349-3090.

How do I change my password or username?

Question: 
How do I change my password or username?

To change your Password or Username, log in using Login to My Account, open the "Change Logon" section and enter the required information. The changes will be in effect immediately.

How do I create a username for my library account?

Question: 
How do I create a username for my library account?

You may create a Username for your account so that you don't have to always know your library card number to access various features on your account. To do this, go to the My Account login page and click on the "Create Username" link that is directly under the "Username or Barcode" box. Follow the instructions to create your Username.

The Username should not be used to login to the library's public computers or various other connected services such as Indiana Digital Media or Freegal. You should use your full card # for these.

How do I log into My Account?

Question: 
How do I log into My Account?

You may search the library catalog without logging in to your account; however to use many of the features of the online catalog you must be logged in. After logging in you may see the items that are checked out to you, renew items, manage your requests, access your reading history (if you have activated this feature), change your password, update your information and access other features of the system.

The Login option is available on any page of the website under the My Account tab.

Always remember to logout of your account when you are finished, especially if you are using a shared computer.

How do I renew items?

Question: 
How do I renew items?

You may renew items checked out to you as long as the item is renewable, you still have renewals left and there is not a waiting list for the item.

To renew items, login into your account, choose the Items Out/Renew tab near the top of the screen, select the item(s) you want to renew and then click on the "Renew Selected Items" or "Renew All Items" button. A confirmation message will appear letting you know if the renewals were allowed.

You may also renew your items in person at a checkout desk or by phone by calling 349-3090.

 

Does the library send notices about requests or overdue items?

Question: 
Does the library send notices about requests or overdue items?

For patrons who provide email addresses, a reminder notice will be sent 2 days before the due date.

Email, automated telephone notification or postal mail notices about requests that are ready for pickup and overdue items are sent as appropriate.

Where can I find more information about using My Account?

Question: 
Where can I find more information about using My Account?

Please see Library Catalog Help.

How can I start using My Account if I don't have a library card?

Question: 
How can I start using My Account if I don't have a library card?

If you already have an account, but have lost your library card number, you need to get a replacement card/number. Visit any checkout at the Main Library, Ellettsville Branch, or Bookmobile to get a new card assigned to your account. Replacement cards are one $1. Adults should bring picture ID.

If you do not already have an account, you can register online using the Patron Self Registration form or visit any checkout at the Main Library, Ellettsville Branch or Bookmobile. Patrons applying in person or with self registration will need to satisfy library card requirements before checking out materials.

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